Captain Mac
Kanaalweg 30
3526KM Utrecht
Tel: 030-2270349
CoC: 56077203

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We’re closed on the weekends
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iMac Repairs

iMac Repair

If your iMac is slow, we can upgrade it with an SSD or more RAM memory.
But you can also come to us for more serious issues, for example when your iMac won’t turn on at all. Or it will turn on, but won’t boot up/start up fully.

Do you have a 2011 model iMac with videocard-issues? Or an iMac Retina that won’t power on? Bring it over and we’ll fix it for you!

Look below for a couple of common repairs. If your specific issue is not listed, contact us and ask us your question.

Contact us immediately

Upgrade with SSD (Solid State Drive)

Most iMacs (even the newest models) still contain a conventional rotational hard drive.
These drives are based on older technology whereby spinning discs (platters) are written and read by heads. Those heads have to move back and forth and because of these moving parts, that are prone to get some wear, these drives can become slow with time.
We’ll replace your hard drive for an SSD, increasing the read- and write-speeds of your computer up to 5-fold to 8-fold.
Resulting in a very fast start up time and opening applications and files will be a lot faster!
We’ll also move all data from the current drive to the new SSD.
In some models iMac we can install the SSD alongside your current hard drive, for a total of 2 drives, one for storage and one for speed.

RAM memory upgrade

The memory in your iMac (RAM) is upgradeable in most cases.
This is smart to do, especially if you’re using heavier (bigger) software, like most graphic intense software like Adobe’s or when you’re using audio-editing software.
But it can also increase the responsiveness of your Mac if you’re simply the person to have a lot of apps open at the same time.
For some iMacs, Apple (in its infinite wisdom) has decided to have the RAM soldered to the Logic Board, for example in the 21,5-inch iMac from 2014 and 2015: thus making the RAM non-upgradeable.

iMac won’t turn on anymore

You press the power-button and……nothing happens!

Oftentimes, there is something wrong with the power supply in your iMac.
We have power supplies for most models of iMac in stock, so we can help you be up and running in no time.
In some cases, the power supply is still functional, but there is something wrong with your motherboard (Logic Board).
In all cases, you’ve come to the right place to have your iMac fixed.


Register a repair or ask a question. Contact us immediately

Select your Mac type.

To start your Mac from logging in to Captain Mac, select your Mac type from the list. If your type is not listed, choose 'Other'.


Enter the Serial Number.

You can find this in the Apple menu ( top left) under 'About this Mac' Does your Mac not turn on? Then look at the bottom of the bottom plate (MacBooks) or at the bottom of the foot (iMacs).



After sending your message, you will receive a confirmation from Captain Mac. You can then return your Mac to Captain Mac or send it to us by parcel post.